When the Google Play Store crashes, it sometimes gives you an error code. While searching the internet for each code helps, often it's not necessary. Most Play Store problems crave one of five basic fixes.

The Basics of Fixing Google Play Shop Problems

At that place are v different fixes for repairing most Play Store errors. Y'all don't demand to use all of these; effort the start one and encounter if it fixes the problem. If it doesn't, motion to the next.

The v fixes are:

  1. Cease the app so wipe the Shop'south cache and/or information.
  2. Switch from a information connection to Wi-Fi.
  3. Uninstall updates to the Play Shop and update it again.
  4. Refresh your Google account.
  5. Register your device with Google.

Walking through these steps will resolve the bulk of Play Store problems. However, we volition embrace some common error codes that these methods won't fix afterward.

Why Modifying Android Causes Google Play Store Failures

This give-and-take does non cover rooted devices or those running a custom ROM. These processes modify Android's organisation files and thus introduce too many variables to diagnose. These changes can finish the Play Store from functioning.

That's a large reason why installing custom ROMs or restoring from a backup using a custom recovery sometimes prevents the Store from working. We advise using Titanium Backup, or a like backup solution, to restore apps with data.

Don't get me wrong; there are a lot of reasons to install a custom ROM. Unfortunately, when something goes wrong (as it oftentimes does), troubleshooting requires greater feel and endeavour than on an unmodified device.

i. Stop App, Wipe Enshroud and Information

The Google Play Store relies on other processes that run silently in the background. Whenever y'all wipe the Play Store, it's also a expert idea to exercise the same with Google Play services and Google Services Framework---we've looked at updating Google Play services if yous want to try that first.

Optionally, you may also desire to wipe data for Download Manager.

One time wiped, restart your device and then reattempt the installation or update. This may require reentering your login data. Hither's a stride-by-step rundown (the procedure may vary slightly depending on your device and Android version):

First, get to Settings. Then navigate to Apps and discover the tab for All. (On Android ix Pie, cull Apps & notifications > Run across all Ten apps.)

Here, choose Google Play Store. Select Force Stop, which will kill the app'south process. Later on this, tap Storage to get more options. On the resulting screen, tap Clear Enshroud to remove temporary data and hopefully fix the trouble.

If it doesn't, you can try Clear Information. This likewise wipes the cache, but essentially resets the app to its original form. This ways you may need to log back in and configure preferences once more.

If the above process doesn't set up your effect, attempt repeating information technology for Google Play services, Google Services Framework, and Download Manager. Note that you'll need to tap the three-dot Menu button at the top-right of the All apps screen and toggle Prove organisation to see the latter two entries.

Nosotros've looked more closely at the "Unfortunately Google Play Services has stopped" error if y'all're having issues with that specifically.

2. Switch From Data to Wi-Fi

A lot of apps won't install if you're on an unreliable internet connexion, which is a mutual effect with mobile information.

To switch from mobile data to Wi-Fi, drag downwardly from the meridian of your screen with 2 fingers to open up Quick Settings. Printing and hold on the Wi-Fi icon to open its settings, where yous can observe a list of nearby networks. If in that location aren't whatever suitable ones nearby, wait until you're back on your home network.

It'due south possible to have the opposite problem too. When yous have problems installing an app over a Wi-Fi network, try switching to mobile information and reattempt installation. If information technology works, it may require that y'all diagnose an outcome on your network.

Finally, you lot should besides disable your VPN, if you use one. A VPN can cause problems with Play Store downloads.

3. Uninstall and Reinstall the Play Store App

On a rooted device, yous tin can uninstall the Play Shop app and reinstall information technology again from scratch. But even on a not-rooted device, you can accept a like troubleshooting stride.

To do this, open Settings > Apps & notifications > See all X apps. Select Google Play Shop from the list. On its page, tap the iii-dot Card push and cull Uninstall updates. This will revert the Play Store app to its original version.

Once you've washed this, y'all can update to the latest version of the Play Shop in two ways. I is simply opening the Play Shop and selecting Settings from the left slide-out menu. Here, scroll downwardly and tap the Play Store version entry to cheque for updates.

Alternatively, you tin can grab a copy of the Play Store APK from APKMirror and sideload it to force the update. Come across below for more than info on sideloading.

iv. Refresh Your Google Account

Refreshing (removing and re-adding) your Google Business relationship isn't as well hard. Exist warned: Doing this volition remove data from your device that'due south synced with your Google account. This could include messages, photos, contacts, and more.

First, become to Settings > Accounts. Select the Google account that's experiencing issues. If multiple accounts suffer from the problem, yous remove them all. On Android Pie, you tin can but tap Remove account to erase it. On older versions, tap the 3-dot Menu button and cull Remove account.

You can so add together your business relationship back from the Accounts menu. It'south non a bad idea to restart your phone subsequently re-adding your business relationship.

5. Annals Your Device With Google

In 2018, Google croaky down on unlicensed Android devices. These are phones and tablets from no-name brands that failed to pay the licensing fees for the Android operating organization. In most cases, Google completely stops the Play Shop from working. In other cases, the Play Shop won't run any Google-branded apps, like Gmail or Google Maps.

You might see Error Code 501 or a alarm that you own an unlicensed device. In other cases, you might non receive any error bulletin or alert at all. Fortunately, Google now allows unlicensed devices admission to the Play Shop. But there's a take hold of: you need to annals the device with Google. The process is easy.

How to Register Your Android Device With Google

First, download and install the app Device ID to become piece of cake admission to your telephone's information. If you can't admission the Play Shop, try sideloading the app from APKMirror. In one case installed, copy the Google Service Framework number.

Second, now that yous take the number copied to your clipboard, go to Google'due south device registration site. Here, you'll need to log into your Google account. One time logged in, long-press the text input box for Google Services Framework Android ID and paste the number copied from the app And then hit the Register button.

registration screen for unregistered Android devices

Restart your device. Once information technology reboots, y'all should be able to either update the Google Play Store or download apps again as normal.

Other Google Play Store Fault Codes and Fixes

1 XDA user has compiled a mammoth list of Play Store error codes containing roughly 20 common issues. Most require you lot to perform the actions listed above (cache wipe and similar), although a few are exceptions to this rule.

These exceptions are:

  • Error 498: In this example, your telephone's cache is full. Try wiping the enshroud partition using your phone's recovery.
  • Error 919: Your telephone's storage is full. Y'all'll demand to free upwardly space on your device in order to continue.
  • Fault 403: You're using two different Google accounts on the aforementioned device. Yous'll demand to utilise the right account; consider removing the other ane.
  • Error 927: The Play Store is already updating, so at that place's no reason to troubleshoot this effect. Merely expect until it finishes updating.
  • Mistake 101: You accept likewise many apps installed. Try removing a few.
  • Error 919: Your Access Point Name settings aren't right. This requires getting the correct APN settings and reconfiguring your device.

Apps to Diagnose Play Store Issues

Ane of the best resources for these issues is the app Error Codes & Fixes, which combines the knowledge of AndroidPIT's users and editors on resolving Android fault codes. The app is designed as a reference utility and includes both Android error codes and Play Store error codes. Input the code yous come across and the app displays potential fixes.

On the downside, the app displays full-screen ads. While ads are a modest toll to pay for resolving a device-disabling problems, you lot might prefer to search Google for your item mistake code, if you oasis't solved it notwithstanding.

If all else fails, you tin can always effort the Amazon App Shop or F-Droid. Both install on pretty much any device and run into fewer bug than Google'south Play Shop.

Resolving Google Play Shop Issues

Fixing Play Store problems isn't incommunicable. If the basic troubleshooting methods (like wiping the Play Store's cache and data) fail, yous can always look upwardly your particular error code and solve almost any problem---unless you've installed a custom ROM, that is.

Fortunately, y'all can attempt manually installing Google Apps. This works for both custom ROMs and in cases where you don't take the Play Store installed by default.

Keep in mind that you might encounter sure Play Store problems, such as blocked apps, if you take relocated. In such cases, updating the country/region setting in Google Play Store can fix the problem!

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